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Top 5 Ways to Improve Your Service Desk

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http://www.nhls.com - The IT Service Desk plays a significant role in the day-to-day operations of any organization. When it functions well, all other activities perform well. If the Service Desk cannot perform, either because it doesn’t have the proper technical skills or does not show requisite empathy, key personal and activities suffer. Improving the technical and customer service skills of your Service Desk is vital to productivity and to the overall customer experience, as a company’s Service Desk sits at the front-line of customer care and, in turn, becomes of the face of the organization. Attend our webinar to learn the top 5 ways to improve your service desk and how to focus more on the most critical tasks at hand.
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Text Comments (1)
R Walker (1 year ago)
this is the best presentation

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