In this special edition “live” from C-Suite Network conference, three-time Stevie Award winner Jason Forrest discusses the power of customer certainty.
Adam was able to talk to Jason about…
- The intersection between sales and customer experience,
- How instilling a sense of certainty in your customers is crucial to loyalty, and
- The effect of treating existing customers differently than prospects.
Make sure to learn more about Jason and The C-Suite Network below:
As a sales professional, author, speaker, and coach, Jason’s job is to empower professionals and executives to unleash their human performance and master their leadership skills in sales, management, culture and service; for the purpose of increasing profit through people.
Jason grew up under the influence of his father who was a business owner and professional salesperson, his mother, a persuasive speaking professor and Zig Ziglar, his Sunday school teacher and world-famous salesperson/motivational speaker. Jason learned how to drive profit through doing rather than observing.
These influences and experiences shaped him into who he is today – a salesperson first, a behavioral change expert, a national speaker and a coach who pushes organizations to become highly profitable while creating a “best place to work” culture.
Every year, Jason delivers approximately 92 keynotes/seminars and conducts 850 group coaching calls with sales teams, managers, and executives.
Forrest Performance Group: http://fpg.com/about-fpg/
Jason Twitter: https://twitter.com/jforrestspeaker
C-Suite Radio: http://www.c-suiteradio.com
The C-Suite Network: https://c-suitenetwork.com
For more great customer experience content, go to http://crackthecustomercode.com.
Also, make sure to subscribe to Crack the Customer Code on iTunes, Overcast, or GooglePlay.
To learn more about Jeannie Walters, go to http://360connext.com
To learn more about Adam Toporek, go to http://customersthatstick.com.